Initial 1-800-Flowers.com complaints should be directed to their team directly. 1,899 complaints closed in last 3 years. I want to order from someone who speaks English so if I have a question they can answer so I can understand. 1-800-flowers is the worst! I TELL THE REPRESENTATIVE THAT I FIND IT RIDICULOUS THAT AS A COMPANY YOU CANT KEEP TRACK OF WHAT FLORISTS ARE IN BUSINESS BEFORE YOU SEND AN ORDER AND THAT I WILL NEVER USE 1800 flowers ever again.They didn't care. Share your review. Our employer code for the Work Number … However, grossly negligent and fraudulent come to mind among others. I dealt with this company for 15 years. Keep pissing away ad money on trying to get new customers to rip off. Or less. This person offered to give me a $20 credit for another purchase, then put me on hold, and hung up on me. If payment information is required, please provide a contact phone number and we will contact you when processing your order. I would seriously urge people with complaints to take them to the Better Business Bureau in Carle Place, New York where their corporate headquarters are. They declined that offer , so now i will decline them moving forward. Hopefully everyone else that reads this won’t either. This is a $65 bouquet I just received from my son and his family for Mother’s Day.1-800-flowers you did it again!!!! I looked at the page later, and it seems there are MANY more upset customers! I HAVE GIVEN THEM 1000'S OF DOLLARS OVER THE YEARS. … They honestly had no explanation and there was also a language barrier. You can find contact details for 1-800-Flowers.com above.. ComplaintsBoard… At this time, due to the ongoing, Statewide response to COVID-19, the Office … For a company that specializes in "gifting," you must know that this is just wrong.I tried to speak to a supervisor to express my dissatisfaction, but after waiting on hold simply asked for a FULL REFUND.I intend post your sad apology and lame attempt at customer service to FACEBOOK. The Work Number, which is a division of Equifax, manages employment verifications for all other SYKES employees. I know I am sharing my experience with anyone that will listen! At the minimum I said keep my money and send flowers to my wife for the next 3 months to make this right. 1-800-FLOWERS.COM, Inc. is the world's leading florist and gift shop. CONTACT US We're here for you 24 hours a day, 7 days a week. Today, 1-800-Flowers is a franchise that has continued to grow. Flowers not delivered on Valentine's Day and now no delivery on Mother's Day. At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection and celebration – for everyone. For more than 30 years, 1-800-FLOWERS® (1-800-356-93 By Ruth Noseworthy - Posted on: May 11, 2013. However, sometimes staff from 1-800-FLOWERS.COM headquarters do read the reviews on this website. They outsource their customer service overseas. I called at 6pm when the flowers were not delivered and was assured they would be delivered by 8pm. For more than 40 years, The Popcorn Factory has been the "popcorn authority" with our impressive collection of crowd-pleasing gifts and great-tasting snacks. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with 1-800-Flowers.com Customer Service. You can reach The Work Number online at www.theworknumber.com or call them toll-free at 1-800-367-5690. They offered a $20 coupon for next use. Tried placing an order on the phone. I placed an order a week in advance and on the 21st it was supposed to arrive. I sent an e-mail to complain and got a response from a customer service rep overseas. 1800Flowers is in Canada! One of the saddest moments for us and I had to deal with Customer Service Reps who barely speak English and were of NO assistance. The flowers were not dead, they just looked like something a three year old may put together. Yelp. Stunning! Pale yellow carnations, cheap and ugly, white small flowers for what should be deep purple, red flowers, and something lilac. Media inquiries For any media related inquiries, please contact: Phone… If your order doesn’t arrive as planned, please contact our shop at 516-739-3083 and we will try our best to make it right. So i called customer service and was told that they deleted the order because his payment never went through but yet his bank statement said he paid for the flowers. So disappointed :( never again. 1-800-FLOWERS.COM, Inc. embraces innovation and a customer-first focus to help inspire more human expression, connection and celebration. If you would like to contact the corporate offices of 1-800-FLOWERS.COM, please use their contact information such as their phone number, website, and address listed above to contact them. But here you added insult to injury by trying to keep my original payment and offer next-to-nothing in return. No Answers to why I didn't get the flowers. I am also offended that of the 3 times I have had to call (so far), I did not once speak with anyone in the U.S. Order#100123850The absolute worst !!! I called on Saturday and they told me the florist said they could not honor the order for that day. Not to mention, I made a complaint on their Facebook page, and they deleted my post, and blocked me from posting. Now please read carefully because no one else could get it through their head. How can this be? Our dedicated Canadian site offers Canada's finest flower and gift selections, all priced in Canadian Dollars and fulfilled locally. Originally, 1-800-Flowers Clark was one of the 1-800-Flowers corporate stores. No Call. Ordered two weeks Head of Mothers Day for a Friday before delivery. Pointless to say anymore, everyone who posted before me said it all! The representative puts me on hold for 10 minutes and then informs me that the supervisor REFUSES TO SPEAK TO ME BECAUSE THEY ARE TOO BUSY. It is shocking and outrageous when you think of the salaries their corporate people are making. About The Company 1-800-FLOWERS.COM, Inc. is the world’s leading florist and gift shop. Your ppl don't understand that I needed a order corrected needed one cancelled I'm never ordering from here again. This time speaking to a woman who stated that I could not speak with a supervisor and she would help me. The 1800 flowers is a company, which distributes and retails gifts and flowers. Comments are for review purposes. FAST FORWARD TO 8pm and my recipient hadn't gotten the flowers. Saturday came and no flowers. Peach, fuchsia and purple were supposed to be the colors. Track Order; 1.800.SEND.FTD (1.800.736.3383) well, they ain't getting any more of my money. I was livid. Clearly when they charged my husbands credit card they already knew flowers couldn't be delivered that day. The area where these flowers were sent to was the Coral Springs-Margate Florida border. if it is not perfect, I am done with 1800flowers. keep in mind this persons birthday was the day before. The only way I got around the overly gratuitous operator in Manila was to call the local 516 number. I order the "wow" arrangement" that they are showcasing on their website. Your Customer Service people are worthless third world retards. 1-800-Flowers has been in the business of handcrafting flower arrangements, gift baskets, gourmet food items, keepsakes, household plants and home goods since the early … of course not? So i have no flowers for mothers day when i am the mother of his beautiful 1 year old son. I call over and I'm told that they sent the order to a florist who's number had been DISCONNECTED. THe CEO of this company doesn't look at these comments; if he did he would be appalled. Company Overview. Here i am at working expecting to receive flowers and NOTHING!! They sat in the hot sun most of the day. I would give ZERO stars. About 1-800-Flowers, History and Headquarters Information 1-800-FLOWERS.COM, Inc. was incorporated by James McCann in 1982 and is based in Carle Place, New York. You do not deserve to be in business. When I called UPS, they blamed 1800flowers. 1,079 complaints closed in last 12 months I am incredibly disappointed in this company. Now they are going to re-deliver again this year and to tell the truth I really don’t care to receive them. Only the roses were right. TOTALLY UNRELIABLE AND UNPROFESSIONAL! Especially the military; Many soldiers depend on companies like this to take their messages home, and make their families feel loved while they are so far away and clearly this company doesn't care! We will never will use you again.. it is the first arrangement you see when you sign on to their website. Now they can deliver signature bouquets, centerpieces, potted plants, holiday wreaths, and more right to your door. Call customer service on Sunday. Horrible color and flower group. You can also modify and track your order, visit our FAQ, and email … I am highly disappointed in the lack of ability to process and deliver an order in a weeks time. 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